We place great importance on getting goods out to our customers in an efficient and timely manner.
a. Unless otherwise specified and agreed, delivery shall be made to the delivery point specified in the order.
b. Stated delivery times are no more than an estimate and shall not be binding, unless timed delivery arrangements (and payment for such a service) has been made and agreed. We shall not be liable for any costs or damage caused by reason of any delay in delivery.
c. We deliver Monday-Friday, excluding holidays. Orders are despatched via standard 1st Class Royal Mail that are received before noon GMT, and are in-stock items, will be processed and despatched that same day. Standard orders for in-stock items received after noon will be despatched the next business day. We cannot guarantee next day delivery via Royal Mail 1st Class post, so if you require this there will be an additional charge, which we are happy to arrange on your behalf. Please contact us direct to organise this service and discuss charges.
d. For orders to be delivered by courier placed on non-business days, the order will not be despatched until the next working business day.
e. PLEASE NOTE: Due to transportation cut-off deadlines, orders requiring delivery by courier need to be received prior to noon GMT in order to be despatched that day.
f. We may elect to ship certain products directly from the manufacturer to ensure timely receipt of ordered products. Therefore, customers may expect to receive their order in separate packages.
g. PLEASE NOTE: that we do not deliver outside the United Kingdom
h. We reserve the right to make delivery by instalments and to tender a separate invoice in respect of each instalment.
Please see our full Terms and Conditions for further information.
For website orders (UK Mainland only) we do not charge postage fees. Otherwise additional fees will apply.
Where applicable additional courier/postage fees will also be charged as extra. You will be notified by us where this is applicable before goods are despatched.
Wholesale and Trade orders are not included in the above pricing. If you would like us to arrange a special delivery service for you then please contact us for more information or to receive a quotation.